Susan offers knowledge across business disciplines, insights into team dynamics and experience in problem solving that enhances clients’ leadership effectiveness. She is a Faculty Member of SHRM (Society of Human Resource Management,) serves as a Senior Career Consultant with international outplacement and career coaching firms and works directly with clients to solve complex human resource issues. Susan is a contributor to the Inside Indiana Business e-newsletter and Co-host of the “JoyPowered Workspace” Podcast.
Susan is a SHRM-SCP (SHRM Senior Certified Professional) and a SPHR (Senior Professional in Human Resources.) She earned a B.S. in Business from Indiana University and has completed numerous post-graduate courses. She has been an adjunct faculty member for the University of Indianapolis. Susan is Treasurer of the Board of Directors of the Indiana Business Leadership Network, Trustee Member for Christ the King Parish, member of National and IndySHRM and serves on the United Way Human Services Professional Renewal Committee.
Susan consults with executives in corporations, non-profits and government agencies to tackle challenging people issues. She is invited frequently to conduct HR assessments, build strategic road maps and strengthen human resource functions. Susan has expertise in talent management, succession planning, organization development, diversity, employee relations, recruiting and performance management. She is a trusted advisor who is skilled at advising leaders to bring the best out in their people, reward achievements and navigate through risk.
Susan has worked with hundreds of individuals from a variety of industries to identify successful new career paths, empowering them to drive their own competitive job search. Her approach is to build a strong one-on-one relationship, identify the person’s marketable strengths and provide ongoing feedback that assures robust and productive search results. Susan’s clients are well prepared to differentiate themselves in job interviews and negotiate employment offers.
- Job search strategies
- Resumes: written & verbal
- Individual transition coaching
- Social media
- Cover letters
- Networking techniques
- Interview preparation
- Job offer negotiations
Companies hire Susan to coach valued, high potential staff members. While working with these individuals, Susan seeks to leverage their strengths and enhance their abilities in areas of opportunity. Susan learns the firm’s and the individual’s perspectives, administers a 360 review process when appropriate, and partners with the staff member to analyze the results. The staff member, with Susan’s support, will build an Action Plan which focuses on changing behaviors, improving perceptions and advancing the individual’s career. Executive coaching continues until meaningful and sustainable progress is made.
Susan creates a high energy, interactive learning environment that introduces new concepts and leverages the work experiences of participants. As an Instructor for the Society of Human Resource Management, Susan works with HR professionals from throughout the world who want to strengthen their abilities so they can make a profound impact in their businesses. She teaches courses developed by SHRM in the areas of talent acquisition, behavioral interviewing, HR business partnering, conflict resolution, HR finance, risk management and effective HR investigation.